Here’s a test to see how fast you can untie your shoes. You can use both hands, but you can’t use your thumbs. Not so easy, is it? And, yet, do you realize that 25% of all disabling injuries involve hands and fingers? Common Causes of Hand Injuries What are some of the common causes of injuries to hands and …
As a manager or owner, you undoubtedly said or thought a few of these things as you put out the fires popping up in your company: “My team isn’t producing like they should.” “Should I fire Joe? He’s doesn’t seem to get it…” “All of my training seems to go in one ear and out the other…” When you say …
Summer will soon be here. In fact, some parts of the country are already getting summerlike temperatures. That means it’s important your team takes special care of themselves as to not overheat. Symptoms The symptoms of heat-stress disorders are very slow to start, but increase in intensity if precautions are not taken. The onset of the initial symptoms are mild …
A common question we get in the office from your fellow members is: How can I better communicate to my technicians the type of value they should be providing our clients? When I hear that question (or something similar to it), I like to share with them my restaurant example. When you think of a great dining experience, what comes …
How often have you heard people say: “This only happens to me!” Or “It doesn’t matter how much I try, I can’t win.” Maybe you’re the one saying them? The biggest problem with these phrases isn’t that they’re negative; it’s they stop people from taking action. They’re bad seeds that bloom doubt. Hi there. This is Chris Smith, your Client …
The formal safety program is a set of written documents that describe a company’s safety policies, priorities, and responsibilities. The program is designed to bring structure and consistency into a firm’s accident-prevention efforts. Without a written document, you might as well have a construction crew without a blueprint, or a factory without a production plan. However, just because a safety …
Not a week goes by where I don’t hear one of your fellow members ask something similar to this: “How do I create more consistency in my company?” After asking more questions and doing some probing, I often find out that the member isn’t participating on the SGI affinity monthly Scoreboard. In fact, they don’t even have a Scoreboard in …
The importance of club memberships to your business can never be understated. They ARE your business. Every club you have is a customer locked to you… While your technicians may do a solid job of selling clubs, if they’re the ONLY ones selling your clubs, you’re likely missing out on some huge opportunity… Hi there. This is Chris Smith, your …
Let’s actually take a look inside the toolbox to see what we might find. Is there a box of horrors waiting for us when we reach in? Do they contain accidents waiting to happen? Might you find something like THIS….? Sharp-Edged Tools: Yikes—a box cutter with the blade open! You could be reaching in to find something in the bottom—and …
Your customers are the most valuable asset your business has, not just because they are your source of revenue, but because they see your service through skeptical eyes. Being that you are so intensely involved in your business, it’s easy to lose sight of what you do right, what you do wrong, and the fact that you are in a …
