The IEC National Convention is fast approaching! It’s being held in Baltimore October 21-25 at the Baltimore Convention Center. There is still time to get involved and take advantage of this incredible event! You can even attend for free! Click here for a FREE Expo Registration Pass: http://www.iecchesapeake.com/…/IEC-Expo14-Pass-PDF For more information about this event, review the links below: Convention Website: http://www.ieci.org/convention-and-expo Full …
Safety Spotlight: Housekeeping Is Part of the Job!
You, the employer and owner, are not your employees’ mother! What do I mean by that, you ask? I mean, just like when you were young, your mother had to remind you to pick up after yourself. Now that you are on your own, adults still seem to be told to clean up from time to time. Housekeeping is a …
Enhancing Your Techs’ Perspective Increases Average Tickets!
It feels like the contracting industry changes and evolves every day. With every trade show or trade magazine, you can come across new products that are entering the market. And if you’re like and most other contractors, you get excited about the possibility of offering these new products to your clients! So, after researching this new product and ensuring it’s …
Safety Spotlight: Lift It Twice!
Most of you have heard the general rules of safe lifting. Remember to “Get a firm grip on the load, keep it close, bend at the knees, use your legs to lift the load, and keep your spine in the natural position (with an arch in your lower back).” These principles always apply and should be incorporated into every lift–if …
Are Your Techs Killing Clients?
Why are you in business? Everyone may have a different answer to that question, but the real reason is to make a profit. In the residential-contracting industry, your ability to make a profit rests solely on your ability to serve your clients. Since that’s the case, why do some contractors persist in running their businesses in ways that anger, alienate, …
Your Next Management Enrichment Coaching Session Is TOMORROW: Thursday, June 19, 11 am EDT The Topic: Comfort & Ambiguity!
The online Management Enrichment Coaching series offered by SGI continues TOMORROW, Thursday, October 16, at 11 am EDT! The topic: Comfort & Ambiguity! It doesn’t matter what your trade: HVAC, electrical, plumbing, or roofing. You’re in the residential service business, and more specifically, you’re in the comfort business. You provide for people in a way that they can enjoy their …
Safety Spotlight: Extension Cord Safety!
We use extension cords almost every day both at work and at home. These are very useful devices, but they can present a fire or shock hazard when either worn out or used improperly Types of extension cords Extension cords come in either two or three-wire types. Two-wire extension cords should only be used to operate one or two small …
Recap of a Great Expo in Palm Desert!
Your Palm Desert Expo recently came to a conclusion—it was an incredible week full of new information and insight to help you build even greater success in your business. Fortunately, you can catch up on most of the action in the coming weeks on your affinity website. Although watching the sessions will certainly be helpful, nothing can replace the experience …
Perception is Everything
When it comes to your business, perception is everything. I your company has the reputation of being a professional, successful, hardworking and charitable business in your community, it will continue to grow. If your company is believed to be ineffective, unprofessional, lazy and not trustworthy, your company will have a hard time growing. To be the best in your community, …
Safety Spotlight: ALCOHOL & THE JOB: A SAFETY ISSUE
Working under the influence of alcohol is strictly prohibited. This means more than just not drinking on the job. Tests have shown that alcohol can still have an effect on your body up to 18 hours after you have stopped drinking. Alcohol use is a legitimate on-the-job safety issue—and not just an attempt to control off-the-clock lifestyles. Alcohol is a …