How many service technicians does it take to service a rooftop package unit, a water heater, a chimney flashing, or an electrical panel? A surprisingly large number of companies don’t really know… or their answers aren’t consistent. According to most studies, companies don’t measure—or are even aware of—their “first-time fix” rate… That is, they don’t know how often they’re able …
Tag Archive
Below you'll find a list of all posts that have been tagged as “first-time fix rate”