How to Handle: “I Just Want a Ballpark Price!” & “You Charged Me Too Much!”

This week we are going to give you some real-world practical advice on two types of calls that you will or have already have experienced. We have all faced these calls, and while they are frustrating, there is a response that your team can practice so when the “tire-kicker” calls, you will have the appropriate answer. Let’s start with our favorite, “I just want a ballpark …