The 3 Steps to Jumpstarting Your Team’s Performance in 2016!

What does it take to get your employees excited about their jobs?  Money is a common benefit of working, but money isn’t everything.  Most employees are happy to receive fair compensation for the job they perform, but they also want opportunities to learn and grow; recognition for a job well done; a positive work environment; and encouraging team members and …

6 Ways to Gauge Your Company’s Performance

The average organization loses 15–35% of its customers each year, primarily due to poor service. Do you know if your company is in danger of losing a third of your customers this year? There’s only one way to find out before it’s too late. Ask them. There are raving-happy fans and there are those that are raving mad. Naturally, you …